{"id":17440,"date":"2020-10-26T17:38:17","date_gmt":"2020-10-26T17:38:17","guid":{"rendered":"https:\/\/staging.liquid-themes.com\/hownow\/?p=17440"},"modified":"2021-06-30T07:13:21","modified_gmt":"2021-06-30T07:13:21","slug":"how-to-stop-learning-at-work-becoming-hard-work-live-webinar","status":"publish","type":"post","link":"https:\/\/staging.liquid-themes.com\/hownow\/blog\/how-to-stop-learning-at-work-becoming-hard-work-live-webinar\/","title":{"rendered":"Webinar recording | How to stop learning at work becoming hard work"},"content":{"rendered":"<p><span style=\"font-weight: 400;\"><span data-mce-type=\"bookmark\" style=\"display: inline-block; width: 0px; overflow: hidden; line-height: 0;\" class=\"mce_SELRES_start\">\ufeff<\/span>Learning at work should be easy, it should be fun and so engaging that you\u2019re excited to go and do it for yourself. Otherwise, how are you going to make it a habit? And how you can create a learning culture?<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Katie Godden, Director at The Learning Effect, dialled in with HowNow\u2019s Jon Magnus to answer a bunch of questions relating back to this idea, helping you make learning a work a whole lot easier.<\/span><\/p>\n<p>&nbsp;<script src=\"https:\/\/fast.wistia.com\/embed\/medias\/cuxxcdeaep.jsonp\" async><\/script><script src=\"https:\/\/fast.wistia.com\/assets\/external\/E-v1.js\" async><\/script><\/p>\n<div class=\"wistia_embed wistia_async_cuxxcdeaep\" style=\"height:450px;position:relative;width:800px\">\n<div class=\"wistia_swatch\" style=\"height:100%;left:0;opacity:0;overflow:hidden;position:absolute;top:0;transition:opacity 200ms;width:100%;\"><img src=\"https:\/\/fast.wistia.com\/embed\/medias\/cuxxcdeaep\/swatch\" style=\"filter:blur(5px);height:100%;object-fit:contain;width:100%;\" alt=\"\" aria-hidden=\"true\" onload=\"this.parentNode.style.opacity=1;\" \/><\/div>\n<\/div>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">Before we get into the summary of this Q&amp;A session, here\u2019s a quote that sums up this topic nicely. And hopefully, it shows you that Katie knows her onions when it comes to workplace learning:<\/span><\/p>\n<blockquote><p><span style=\"font-weight: 400;\">\u201cIt would be great if you could go to work and learn how you learn in your everyday life. If there was this Google-esque system that found everything\u2026 I don\u2019t know how to do this invoice, for example, I need to see the steps and now I can see them. That would be learning in the flow of work because that\u2019s how we learn when we\u2019re at home. If the washing machine\u2019s broke, we Google how to fix it.\u201d\u00a0<\/span><\/p><\/blockquote>\n<p><span style=\"font-weight: 400;\">We\u2019ve got just the guide for you if you\u2019re interested in <a href=\"https:\/\/staging.liquid-themes.com\/hownow\/blog\/learning-in-the-flow-of-work\/\">learning in the flow of work<\/a>. If not, on with the interview. <\/span><\/p>\n<p><b>Q: What\u2019s happening in the industry right now and perhaps holding it back?<\/b><\/p>\n<p><span style=\"font-weight: 400;\">COVID has been a catalyst for driving a lot of people online, and they\u2019re using technology but possibly not in the right ways and not thinking futureproof. We\u2019ve seen a lot of Zoom calls and a lot of people are a bit bored of that. Organisations are taking the face-to-face side of things, putting that on Zoom, and perhaps not thinking about how they can break it down and put it online properly.<\/span><\/p>\n<p><b>Q: Is there a tendency to delay the review of learning strategies given everything that\u2019s going on right now? And is that right given a lot of common issues were happening pre-pandemic, and we\u2019ve shed light on some of the new ways of working and learning?<\/b><\/p>\n<p><span style=\"font-weight: 400;\">For some people, it\u2019s been a catalyst. In other areas of business, people have had to change due to new guidance, and it shouldn\u2019t be different in learning. We\u2019ve had to make learning a lot quicker, we can\u2019t spend three months getting a course ready before rolling it out or use lengthy SCORM courses because there simply isn\u2019t time. Information needs to get out quickly, so hopefully, it\u2019s changing the mindset that learning needs to be flexible and agile, not lengthy and boring.\u00a0<\/span><\/p>\n<p><b>Q: So, when we talk about aligning business with learning, what do we really mean? Because it\u2019s easy to say that, but what\u2019s actually happening.<\/b><\/p>\n<p><span style=\"font-weight: 400;\">When we\u2019re talking with clients, we sit down, discuss their goals, and relate the learning back to that. A lot of people come in and say &#8216;I think we should be learning this&#8217;, but it\u2019s not actually relevant. We think about what they\u2019re trying to achieve, whether it\u2019s worthwhile and purposeful and then come at it from that angle.\u00a0\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">If we link it back to our everyday life, we learn something because we NEED to learn it, not just for the sake of learning.\u00a0<\/span><\/p>\n<p><b>Q: What would the steps and process of a typical journey look like?\u00a0<\/b><\/p>\n<p><span style=\"font-weight: 400;\">What we would do is sit down with our clients, have a workshop, really get to the bottom of it and look at their culture, values etc. We assess their problems but also their data because it gets lost quite often in learning. We just ignore it, and I\u2019m not sure why. Because, when we look at it, we can find gaps, where people aren\u2019t looking at content or learning as well. We look at that alongside business data to see where we can improve.<\/span><\/p>\n<p><b>Q: What are your thoughts on buying premium content like LinkedIn Learning vs. Adhoc requests? Rather than buying 10,000 courses, is there a more strategic way of curating, creating and assigning content?<\/b><\/p>\n<p><span style=\"font-weight: 400;\">It should be a blended approach because off-the-shelf content has its place. Take health and safety, for example, we all deal with fires in the same way, so we don\u2019t all need to spend time creating courses. We can buy it or get it online for free. But if you take an approach of bite-sized content, you can slip in the bits that are relevant to the organisation and create that more personalised feel.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">But you also have the ability for colleagues to create their own content. We\u2019ve all got smartphones these days, so there\u2019s nothing to stop us creating a quick video to share our advice, thoughts and opinions. That\u2019s perhaps more effective than a learning team going in and creating something because it\u2019s more relatable. We can look at what we\u2019re doing on social media and transfer that to learning too. That\u2019s what makes good content, it\u2019s purposeful and you\u2019ve got to have a reason for doing it.<\/span><\/p>\n<p><b>Q: Thinking of social learning, are you seeing more demand around how people can share things?<\/b><\/p>\n<p><span style=\"font-weight: 400;\">Yeah, we\u2019ve seen a lot of community creation, and COVID has been the catalyst for that. With people working from home, you\u2019ve not got those moments like making a coffee in the office or your commute which brings people interaction. So, you need new ways to collaborate.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">People are talking about it but whether they\u2019re doing it is slightly different. A lot of people in the industry get scared about people uploading content for some reason, but I\u2019m not sure why because it\u2019s often the best content! You\u2019re getting it from people who are actually doing the job. Perhaps it\u2019s because it\u2019s not polished or branded, but it\u2019s the content that\u2019s important.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">That fear comes from what people might upload, but you\u2019ve got to have more trust, and most people should realise it\u2019s a work platform when they upload.<\/span><\/p>\n<p><b>Q: What advice would you give people looking towards this and the learning in the flow of work approach?<\/b><\/p>\n<p><span style=\"font-weight: 400;\">It\u2019s more than just implementing a system, and that\u2019s where people can get stuck. They\u2019ve implemented it but we need to see the full story, you\u2019ve got to get your staff to engage and embed it into the culture. Ultimately, you\u2019ve got to create that great content and have that trust in people do that for themself. To create that culture, you need to drive people to it, help make it a habit and make it worthwhile for them. Learning is like that in a lot of organisations, you go in because you\u2019ve got to complete a SCORM course once per year. People aren\u2019t making it fun to go into.<\/span><\/p>\n<p><b>Q: How can tech be used to help people to do their job more effectively?<\/b><\/p>\n<p><span style=\"font-weight: 400;\">For a lot of platforms you\u2019ve got an app and integrations, so it\u2019s making it easier for people. If you can teach people to do something quickly, you\u2019ll create advocates and subject matter experts will emerge in that social learning environment. People really start to embrace it but, you can have the best system in the world, if you haven&#8217;t got the engagement nobody will ever use it.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Also, if you\u2019ve got two much technology and different departments aren\u2019t aligned, you\u2019re not creating a purpose for the system and getting engagement first.<\/span><span style=\"font-weight: 400;\">\u00a0<\/span><\/p>\n<p><b>Q: How is L&amp;D going to change post-COVID?<\/b><\/p>\n<p><span style=\"font-weight: 400;\">Hopefully for the better. I hope people in the industry can see the capabilities we have, everyone works from home, and people didn\u2019t think that was possible. IT teams have been able to roll out loads of laptops etc. It\u2019s okay not to do everything in a classroom, and most people viewed classroom training as a free lunch anyway.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">I hope people realise we can do things differently and that learning can look more like it does in our everyday life. Then it\u2019s not a chore, and training isn\u2019t something that\u2019s frowned upon. Pre-covid, training was typically bottom of the list, but hopefully, people can see that they\u2019re learning constantly anyway.<\/span><\/p>\n<h2>Who is Katie Godden?<\/h2>\n<p><a class=\"\" href=\"https:\/\/www.linkedin.com\/in\/katie-godden-015661120\/\" target=\"_blank\" rel=\"noopener noreferrer\">Katie Godden<\/a> is Director at The Learning Effect. She\u2019s driven by making learning at work reflective of how we learn in our everyday lives. Having worked within the learning space for over 10 years, from an e-learning provider to retail and FMCG, she\u2019s seen that learning isn\u2019t always made easy by internal teams. Keeping up to date with the latest learning technologies, this has allowed her to implement the latest learning platforms into organisations to create space where colleagues can learn, communicate, collaborate and socialise.<\/p>\n<p>The <a class=\"\" href=\"https:\/\/www.thelearningeffect.co.uk\/\" target=\"_blank\" rel=\"noopener noreferrer\">Learning Effect<\/a>\u2019s vision is to help companies create purposeful, consumer-grade learning experiences which help you deliver your business goals and your team realise their potential.<\/p>\n<h2><strong>Start making learning easier, today!<\/strong><\/h2>\n<p><strong>So many great ideas, but how do you implement them all. It starts by finding the right platform, and if you&#8217;re looking for that sign up for a <a href=\"https:\/\/try.gethownow.com\/trial\">free trial of HowNow<\/a> or check out our <a href=\"https:\/\/try.gethownow.com\/product-demo\">on-demand product tour<\/a>!<\/strong><\/p>\n","protected":false},"excerpt":{"rendered":"<p>\ufeffLearning at work should be easy, it should be fun and so engaging that you\u2019re&#8230;<\/p>\n","protected":false},"author":437,"featured_media":17449,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[541],"tags":[1595],"yst_prominent_words":[11,820,2724,2723,3104,42,3105,2725,13,9,3098,2726,2296,1606,349,3103,2940,791,855,10],"_links":{"self":[{"href":"https:\/\/staging.liquid-themes.com\/hownow\/wp-json\/wp\/v2\/posts\/17440"}],"collection":[{"href":"https:\/\/staging.liquid-themes.com\/hownow\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/staging.liquid-themes.com\/hownow\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/staging.liquid-themes.com\/hownow\/wp-json\/wp\/v2\/users\/437"}],"replies":[{"embeddable":true,"href":"https:\/\/staging.liquid-themes.com\/hownow\/wp-json\/wp\/v2\/comments?post=17440"}],"version-history":[{"count":19,"href":"https:\/\/staging.liquid-themes.com\/hownow\/wp-json\/wp\/v2\/posts\/17440\/revisions"}],"predecessor-version":[{"id":17861,"href":"https:\/\/staging.liquid-themes.com\/hownow\/wp-json\/wp\/v2\/posts\/17440\/revisions\/17861"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/staging.liquid-themes.com\/hownow\/wp-json\/wp\/v2\/media\/17449"}],"wp:attachment":[{"href":"https:\/\/staging.liquid-themes.com\/hownow\/wp-json\/wp\/v2\/media?parent=17440"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/staging.liquid-themes.com\/hownow\/wp-json\/wp\/v2\/categories?post=17440"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/staging.liquid-themes.com\/hownow\/wp-json\/wp\/v2\/tags?post=17440"},{"taxonomy":"yst_prominent_words","embeddable":true,"href":"https:\/\/staging.liquid-themes.com\/hownow\/wp-json\/wp\/v2\/yst_prominent_words?post=17440"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}