{"id":16420,"date":"2020-08-18T09:07:30","date_gmt":"2020-08-18T09:07:30","guid":{"rendered":"https:\/\/staging.liquid-themes.com\/hownow\/?p=16420"},"modified":"2021-02-09T10:57:53","modified_gmt":"2021-02-09T10:57:53","slug":"everything-you-need-to-upskill-team-members-and-get-it-right","status":"publish","type":"post","link":"https:\/\/staging.liquid-themes.com\/hownow\/blog\/everything-you-need-to-upskill-team-members-and-get-it-right\/","title":{"rendered":"Everything you need to upskill team members and get it right"},"content":{"rendered":"<p><span style=\"font-weight: 400;\">Upskilling is much more than just plugging the talent and skill gaps in your team, it can make your organisation more profitable and productive, keep your people more engaged and drive your employee retention rates. That\u2019s why it\u2019s so important to do it, and do it right!<\/span><\/p>\n<p><span style=\"font-weight: 400;\">On the surface, <a href=\"https:\/\/staging.liquid-themes.com\/hownow\/upskilling\/\">upskilling<\/a> might just seem like adding the skills your team is missing in order to make them better at their jobs, give your customers a better experience and keep you competitive. All of that\u2019s true, but in the process, you\u2019re creating better development pathways for people, which keeps them more connected with the company and reduces the costs of finding new talent.<\/span><\/p>\n<h2><b>Why is upskilling important? The statistics that matter<\/b><\/h2>\n<ul>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">A study of 1,000 business owners by <\/span><a href=\"http:\/\/hrnews.co.uk\/the-rise-of-upskilling-during-the-lockdown-as-brits-are-reevaluating-their-careers\/\"><span style=\"font-weight: 400;\">PeopleCert<\/span><\/a><span style=\"font-weight: 400;\"> found six in 10 job applicants lack the skills employers are looking for.<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">So, even if you\u2019re looking outside of your organisation, you might not find the talents you\u2019re seeking. Which is why a lot of companies are training their existing employees instead, as the statistic below shows.<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Training and developing existing employees is the typical response to tackling the skill gap, used by 67% of respondents. <\/span><i><span style=\"font-weight: 400;\">(Source: <\/span><\/i><a href=\"https:\/\/www.cipd.co.uk\/Images\/learning-skills-work-report-1_tcm18-79434.pdf\"><i><span style=\"font-weight: 400;\">CIPD &amp; Accenture<\/span><\/i><\/a><i><span style=\"font-weight: 400;\">).<\/span><\/i><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">However, as you can see from the two numbers below, the vast majority of people aren\u2019t overly enthused by their current development opportunities and only a minority of organisations have clear pathways in place.<\/span><\/p>\n<ul>\n<li><span style=\"font-weight: 400;\">Only 29% of employees are &#8220;very satisfied&#8221; with current career advancement opportunities available to them in the organization they work for. <\/span><i><span style=\"font-weight: 400;\">(Source: <\/span><\/i><a href=\"https:\/\/blog.smarp.com\/employee-engagement-8-statistics-you-need-to-know#:~:text=Overall%2C%20companies%20with%20high%20employee,workplaces%20saw%2041%25%20lower%20absenteeism.\"><i><span style=\"font-weight: 400;\">SHRM<\/span><\/i><\/a><i><span style=\"font-weight: 400;\">)<\/span><\/i><\/li>\n<\/ul>\n<ul>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Only 29% of organisations claim to have clear learning and development plans for their employees. <\/span><i><span style=\"font-weight: 400;\">(Source: <\/span><a href=\"https:\/\/www.cipd.co.uk\/Images\/learning-skills-work-report-1_tcm18-79434.pdf\"><span style=\"font-weight: 400;\">CIPD &amp; Accenture<\/span><\/a><span style=\"font-weight: 400;\">)<\/span><\/i><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">Failing to plan is planning to fail, so if you\u2019ve got no L&amp;D plan for your people how are you going to close those skill gaps, offer progression and engage\/retain staff? If they can see a pathway to progress and their role in growing the business, that\u2019s best for everyone. If you can\u2019t present that vision, the two statistics below might be the wake-up call you need.\u00a0<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Employees who feel highly engaged are 87% less likely to leave their companies. <\/span><i><span style=\"font-weight: 400;\">(Source: <\/span><\/i><a href=\"https:\/\/www.stcloudstate.edu\/humanresources\/_files\/documents\/supv-brown-bag\/employee-engagement.pdf\"><i><span style=\"font-weight: 400;\">Corporate Leadership Council<\/span><\/i><\/a><i><i><span style=\"font-weight: 400;\">).<\/span><\/i><\/i><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">On the conservative end of the spectrum, <\/span><a href=\"https:\/\/www.accountsandlegal.co.uk\/small-business-advice\/average-employee-cost-smes-12-000-to-replace\"><span style=\"font-weight: 400;\">replacing the average employee<\/span><\/a><span style=\"font-weight: 400;\"> costs \u00a312,000. But, according to <\/span><a href=\"https:\/\/www.hrreview.co.uk\/hr-news\/recruitment\/it-costs-over-30k-to-replace-a-staff-member\/50677#:~:text=The%20new%20report%20was%20carried,employers%3A%20%C2%A330%2C614%20per%20employee.&amp;text=The%20Cost%20of%20Lost%20Output,and%20absorbing%20a%20new%20worker\"><span style=\"font-weight: 400;\">Oxford Economics<\/span><\/a><span style=\"font-weight: 400;\">, when you consider the loss of productivity and hiring costs, it\u2019s around \u00a330,000.<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><\/li>\n<\/ul>\n<h2><b>How to upskill your employees effectively<\/b><\/h2>\n<h3><b>Understand the skills you need<\/b><span style=\"font-weight: 400;\"><br \/>\n<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">Possibly the most important step, you need to understand the skills in your team and identify those that are missing. That\u2019s your skill gap, and you need that context before you work out how you\u2019ll close it. So, you\u2019ll need to conduct a <\/span><b>learning needs analysis<\/b><span style=\"font-weight: 400;\"> before anything else.<\/span><\/p>\n<h3><b>Give people input into their development<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">Considering your team is a good starting point, but you need to also focus on the individuals. This means a dialogue on what they want and how they see their career development, which you can incorporate into the overall strategy for closing the skills gap.<\/span><\/p>\n<h3><b>Create freedom around learning <\/b><\/h3>\n<p><span style=\"font-weight: 400;\">One reason that learning platforms are so popular is that they enable people to train at their own pace. Resources are available on-demand and on mobile apps, meaning people can dip in and out when it suits them. They also democratise learning, because employees can search for knowledge that they think will help achieve their goals\u2014it\u2019s not a top-down approach.<\/span><\/p>\n<h3><b>Make learning personal <\/b><\/h3>\n<p><span style=\"font-weight: 400;\">On the topic of <a href=\"https:\/\/staging.liquid-themes.com\/hownow\">learning platforms<\/a>, those that use artificial intelligence to recommend content based on preferences, goals and habits can make for a more personal experience. That doesn\u2019t mean you can\u2019t consider this for yourself, so when you assign courses to employees, think about how they learn best before doing so.<\/span><\/p>\n<h3><b>Relate it to real-life situations<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">If someone\u2019s developing a new skill, doesn\u2019t it make sense for their learning to happen in the context of your organisation and where they\u2019ll be applying it? For example, if someone\u2019s developing video editing skills, you could create tutorials and tests related to your latest product commercial or feature update. This context makes it far more relevant and useful.\u00a0<\/span><\/p>\n<h3><b>Use microlearning to make it manageable<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">Thinking small can actually result in big progress, who knew!? Well, everyone who\u2019s been using microlearning and bite-sized content that\u2019s easier for people to digest. Why create an hour video that covers many topics when you could create a five-minute lesson that focuses on one issue? These small bursts have a clear focus, with clear takeaways for learners. They\u2019re also better suited to those who struggle to set aside long periods for training.\u00a0<\/span><\/p>\n<h3><b>Give people time to learn<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">If time is a barrier to learning, give your people what they need to hurdle it. Whether that\u2019s setting aside an amount of time each week, allowing them to work from somewhere else with do not disturb mode on or setting deadlines further out.<\/span><\/p>\n<h3><b>Make resources available in the flow of work<\/b><span style=\"font-weight: 400;\">\u00a0<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">A lot of what we\u2019ve covered so far involves learning something and then applying it to your role. But what happens when someone needs to find knowledge while they\u2019re working, right there in the moment? Those resources need to be searchable! This is especially helpful when people need a reminder of what they\u2019re upskilling in, a summary of some of the key points or the supporting documents from their course. This helps create a culture of continuous learning, which drives more development in the future. We&#8217;ve got the perfect guide for you if you&#8217;re curious about the benefit of <a href=\"https:\/\/staging.liquid-themes.com\/hownow\/blog\/learning-in-the-flow-of-work\/\">learning in the flow of work!<\/a><\/span><\/p>\n<p><a href=\"https:\/\/staging.liquid-themes.com\/hownow\/blog\/learning-in-the-flow-of-work\/\"><img loading=\"lazy\" class=\"alignnone wp-image-18954 size-large\" src=\"https:\/\/staging.liquid-themes.com\/hownow\/wp-content\/uploads\/2020\/08\/Learning-In-The-Flow-Of-Work-just-cover-ignore-rest-1024x576.png\" alt=\"How learning in the flow of work drives productivity and engagement\" width=\"780\" height=\"439\" srcset=\"https:\/\/staging.liquid-themes.com\/hownow\/wp-content\/uploads\/2020\/08\/Learning-In-The-Flow-Of-Work-just-cover-ignore-rest-1024x576.png 1024w, https:\/\/staging.liquid-themes.com\/hownow\/wp-content\/uploads\/2020\/08\/Learning-In-The-Flow-Of-Work-just-cover-ignore-rest-300x169.png 300w, https:\/\/staging.liquid-themes.com\/hownow\/wp-content\/uploads\/2020\/08\/Learning-In-The-Flow-Of-Work-just-cover-ignore-rest.png 1920w\" sizes=\"(max-width: 780px) 100vw, 780px\" \/><\/a><\/p>\n<h3><b>Use social learning and internal talent<br \/>\n<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">We\u2019ve already talked about context, and what better way to provide that than by encouraging learning from colleagues? Your internal experts will have honed their skills within your business and will be able to explain in it that context. It also adds a personal touch and is likely to have a positive impact on whoever is sharing their wisdom.<\/span><\/p>\n<h3><b>Repeat the process<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">What happens when you\u2019ve closed that skill gap? A lot of people overlook the need to repeat the process again, but when one skill gaps closes, another might have opened. It\u2019s important that you periodically assess which skills are in demand and if you\u2019re lacking those in your team.<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Upskilling is much more than just plugging the talent and skill gaps in your team,&#8230;<\/p>\n","protected":false},"author":437,"featured_media":16425,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[3114],"tags":[1641],"yst_prominent_words":[1949,278,279,1947,42,1950,9,1003,349,1946,304,1734,1662,274,2204,1948,1944,6,1945,10],"_links":{"self":[{"href":"https:\/\/staging.liquid-themes.com\/hownow\/wp-json\/wp\/v2\/posts\/16420"}],"collection":[{"href":"https:\/\/staging.liquid-themes.com\/hownow\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/staging.liquid-themes.com\/hownow\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/staging.liquid-themes.com\/hownow\/wp-json\/wp\/v2\/users\/437"}],"replies":[{"embeddable":true,"href":"https:\/\/staging.liquid-themes.com\/hownow\/wp-json\/wp\/v2\/comments?post=16420"}],"version-history":[{"count":7,"href":"https:\/\/staging.liquid-themes.com\/hownow\/wp-json\/wp\/v2\/posts\/16420\/revisions"}],"predecessor-version":[{"id":18955,"href":"https:\/\/staging.liquid-themes.com\/hownow\/wp-json\/wp\/v2\/posts\/16420\/revisions\/18955"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/staging.liquid-themes.com\/hownow\/wp-json\/wp\/v2\/media\/16425"}],"wp:attachment":[{"href":"https:\/\/staging.liquid-themes.com\/hownow\/wp-json\/wp\/v2\/media?parent=16420"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/staging.liquid-themes.com\/hownow\/wp-json\/wp\/v2\/categories?post=16420"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/staging.liquid-themes.com\/hownow\/wp-json\/wp\/v2\/tags?post=16420"},{"taxonomy":"yst_prominent_words","embeddable":true,"href":"https:\/\/staging.liquid-themes.com\/hownow\/wp-json\/wp\/v2\/yst_prominent_words?post=16420"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}