Your business might be small but we bet you\u2019re dreaming big! However, increasingly competitive industries and rising rival numbers often act as a reality check for your aspirations. That\u2019s why it\u2019s important to make the most out of your time, budget and people<\/p>\r\n\r\n\r\n\r\n
Investing in your people can be incredibly beneficial for small teams and businesses because when they\u2019re learning continuously and progressing, they\u2019re making you more competitive and helping you grow. That\u2019s probably what you brought you here, right? The recognition that your staff need resources, new skills and the power to develop their existing ones if they\u2019re going to help you compete.<\/p>\r\n\r\n\r\n\r\n
You\u2019ve acknowledged your need for learning, but have you determined your learning needs? In order to reach your learning goals, you need to determine your current skills, the gap to your desired skills and how you\u2019ll close that through learning. That\u2019s a very basic summary, but we\u2019ve put together a step-by-step guide to a learning needs analysis<\/a> that should help. Because, in honesty, you won\u2019t truly understand what you need in a platform until you\u2019ve finished that process.\u00a0<\/p>\r\n\r\n\r\n\r\n If you\u2019re new to learning and development, you\u2019ll already be noticing that it\u2019s an acronym-heavy industry. We\u2019ll clear up the two most relevant here: the learning management system (LMS) and learning experience platform (LXP).\u00a0<\/p>\r\n\r\n\r\n\r\n The difference is as simple as the names suggest, one lets you manage which resources your people access, and the other gives them more freedom to experience learning on their terms. While an LMS predominantly allows you to manage and assign courses to employees, an LXP also gives them the freedom to find resources for themselves and take greater responsibility for their learning pathways. It\u2019s not quite as cut and dried as that, so if you need more information, check out our take on the LMS vs. LXP<\/a> issue.<\/p>\r\n\r\n\r\n\r\n You might decide than an LMS is perfect for you, and that\u2019s fine! It\u2019s also why we\u2019ve covered the benefits that apply to both, but we will try to bend your ear along the way and highlight where a learning platform does it better.<\/p>\r\n\r\n\r\n\r\n Never overlook the importance of your first impression, a good one can help employees feel more connected and make them more productive sooner. An LMS delivers courses directly to new joiners, but it\u2019s not particularly good at the connection part. Whereas, with a learning platform, you can personalise onboarding pathways<\/a> to each employee and connect them with knowledgeable colleagues in the process. This all plays a part in ensuring new people get up to speed faster, something you can measure through the quizzes and assessments you manage in your learning platform.<\/p>\r\n\r\n\r\n\r\n When somebody leaves a small team, it\u2019s much harder to manage and absorb their tasks than it might be in a big company. Hence why it\u2019s so crucial to engage and retain your employees and minimise turnover.<\/p>\r\n\r\n\r\n\r\n Investing in their learning and development is an excellent way to ensure they feel valued and can see a path for growth in your small business. When you choose an effective learning platform, you give people the tools to perform their role better by growing their skill set – which can go a long way in keeping them happy. Engaged employees are 59% less likely to seek out a new job, and a Robert Half study recently revealed that a strong learning culture led to a 30-50% higher retention rate in companies.<\/p>\r\n\r\n\r\n\r\n We touched on this briefly, but it\u2019s so important that it deserves its own section. When employees are able to share knowledge and resources<\/a>, it creates a culture where they proactively and continuously learn from each other. This is one of the biggest differences between an LMS and learning platforms because the former is not designed for those social interactions.<\/p>\r\n\r\n\r\n\r\n When somebody in your team is a master of a task, it makes sense for everyone to be able to learn from them. What doesn\u2019t make sense is somebody pestering them every time they need to know it. When you\u2019ve got a learning platform, you only need to capture it once and it\u2019s there for everyone, forever.<\/p>\r\n\r\n\r\n\r\n When employees are better trained and have access to more useful learning resources, they\u2019ll be better placed to have meaningful interactions with your customers<\/a>. However, there\u2019s a big difference between completing a course and applying what you learnt and accessing the resources in key interactions with your customers.\u00a0<\/p>\r\n\r\n\r\n\r\n Learning platforms integrate better with the platforms you already use, meaning that you can learn in the flow of work. Essentially, you\u2019re ensuring your people have access to the resources that make them better at their role, in the moments that matter.<\/p>\r\n\r\n\r\n\r\n Did you do your learning needs analysis homework? If you did, then you\u2019ll now be aware of the skills needed to progress towards your goals. In a small business especially, you can\u2019t always just hire someone with those skills, so you\u2019ll need to upskill or reskill existing employees<\/a>.<\/p>\r\n\r\n\r\n\r\n But it\u2019s not just a case of sending them on a course that teaches them that skill. If it was, an LMS alone would suffice. Instead, by creating a searchable library of your content, learning platforms allow your people to revisit resources when and where they need them.\u00a0<\/p>\r\n\r\n\r\n\r\n There are other benefits to using a learning platform to upskill people. For example, in HowNow, we\u2019ll help you benchmark your current skills against live job roles, to understand those that are in demand. This context ensures you\u2019re developing the skills that keep you competitive. Once you\u2019ve agreed on that skill as part of their learning pathway, create a course that complements internal resources with external content. They\u2019ll also be recommended related content once that skill\u2019s listed as one they\u2019re working towards.\u00a0<\/p>\r\n\r\n\r\n\r\n Having one platform that contains all this data makes assessing your progress and materials far easier, which makes reporting more efficient. From an employee perspective, having all the available resources in one location gives them more flexibility over how they learn.\u00a0<\/p>\r\n\r\n\r\n\r\nAn LMS is useful but an LXP could be more effective<\/strong><\/h2>\r\n\r\n\r\n\r\n
The benefits of learning systems and platforms to small businesses<\/strong><\/h2>\r\n\r\n\r\n\r\n
A better onboarding process<\/strong><\/h3>\r\n
Engage and retain employees<\/strong><\/h3>\r\n
Learn socially and share knowledge<\/strong><\/h3>\r\n
Better customer experiences<\/strong><\/h3>\r\n
Upskilling and reskilling<\/strong><\/h3>\r\n
Training resources and employee data in one place<\/strong><\/h3>\r\n