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The learning and development blog that gives it to you straight! Guides, articles and stories that cover the key L&D issues, written like a real person. Enjoy!
Violaine Yziquel runs the EMEA Customer Success Management Team at Box, a cloud content management platform that helps organisations and
With a career spanning 10-plus years at Amplience, an API-driven headless content management platform for enterprise retail, Troy Pratley has
We caught up with Dan Farley, Vice President, Customer Success at Seenit, to discuss the development of Customer Success Teams.
Coronavirus has changed many things, however one of the most significant impacts it has had is on the world of
With 20 years of experience, Nuno Paiva das Neves has always been passionate about communicating with customers and providing the
We caught up with Adam Davies, People Development Manager at one of the fastest growing companies in the world, GymShark.
If you’re anything like us, everyday you wake up thinking that today is the day you’ll start learning something new,
We catchup with Typeform’s Head of Customer Engagement Angela Guedes about training customer reps and delivering a brilliant customer experience.
Sometimes a learning budget can seem like a luxury. However, without one, your business can really fall behind. Providing a
Until last month I can’t ever remember using the word furlough and to be honest, I’m not quite sure I
After a long, arduous, time consuming and resource zapping procurement process to filter through the hundreds of different learning platforms
With everything that’s going on in the world at present making things a little uncertain, most of us are choosing
As 2020 kicks off, we’re all looking for new ways to better ourselves and make the most of the year
Social learning is becoming an integral part of learning and development, as more companies start investing in learning that is
Often, introducing L&D into an organisation is about more than just providing the resources. To become an organisation that shares,
